VOROUTE

In development

Voice confirmation for COD orders.

Most RTO isn't a delivery problem. It's an intent problem. VoRoute confirms the order before it ships.

20–35% COD orders return
Before dispatch Confirmation window
Hindi · Hinglish On the call

01 — The problem

Indian COD orders bounce — impulse at 1am, forgotten by morning, refused at the door. The courier takes the blame. The order was dead on arrival.

20–35% of COD orders return. The shipment left anyway.

02 — How it works

  1. 01
    Order placed

    A COD order lands from the store.

  2. 02
    VoRoute calls

    An outbound call to the customer.

  3. 03
    Confirms intent

    Hindi or Hinglish. Haan, or na.

  4. 04
    Ship or hold

    Dispatch only what was confirmed.

03 — The system

Real-time voice. Speech to text, intent, then speech back — Hindi and Hinglish — tied to the order store.

STT → Intent → TTS · Order store